Frequently Asked Questions

Everything you need to know about shopping with Chemco Pharmacy

What is the standard shipping timeframe for orders?

We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for those who need their fashion essentials sooner.

What is your return policy for apparel and accessories?

We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like earrings and undergarments are final sale.

How do I know which size will fit me best?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different designers and brands.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' services like Klarna and Afterpay.

Are the products sold on Chemco Pharmacy authentic?

Absolutely. We pride ourselves on sourcing directly from reputable brands and authorized distributors to ensure every piece in our collection is 100% authentic.